Terms and Conditions

Last updated: [15/10/2025]

Welcome to Badal Organic Farms (the “Website”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website, your purchases, and your interaction with us. By accessing or using the Website, you agree to be bound by these Terms (and our Privacy Policy). If you do not agree, you should not use the service.

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1. Definitions

• “User”, “you”, “your” refers to any person accessing or using the Website, browsing, purchasing, or otherwise interacting with us.

• “Products” means goods, items or services offered for sale via the Website (e.g. organic food items, produce, etc.).

• “Order” means a request by you to purchase Products via the Website.

• “Contract” means the agreement between you and us for the sale and purchase of Products, formed when we accept your Order under these Terms.

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2. Eligibility & Account

• You must be of legal age in your country (e.g. 18 years or above) to enter into binding contracts.

• You agree to provide accurate, current, and complete information when registering/ordering (name, address, contact, etc.).

• You are responsible for safeguarding your account credentials and for all activity under your account.

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3. Products, Pricing & Availability

• All Products are subject to availability. We reserve the right to limit quantities, discontinue Products, or refuse Orders.

• We try to display accurate descriptions, images, and pricing. However, we do not guarantee that all information is error-free (e.g. typographical errors, pricing mistakes).

• In case of an error in a listing (wrong price, incorrect description), we reserve the right to cancel or refuse the Order, even after confirmation, and will notify you promptly.

• Prices shown are inclusive of applicable taxes (if any), unless otherwise stated. Shipping, handling, or delivery charges may be added as applicable.

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4. Order Acceptance & Contract Formation

• After you place an Order, we will send you an order confirmation email acknowledging receipt.

• This confirmation does not signify acceptance of the Order. We may accept or reject your Order for any reason (e.g. stock unavailability, verification issues, pricing errors).

• A Contract is formed only when we send you a dispatch/fulfillment confirmation (or “Order shipped” email).

• If we reject the Order, we will notify you and refund any amounts paid (if applicable).

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5. Payment

• Payments must be made via the payment methods offered on the Website (credit/debit cards, net banking, UPI, wallets, etc.).

• You authorise us to charge you for the total amount (including taxes, shipping) once we accept your Order.

• If payment fails or is reversed, we may suspend or cancel the Order or your account until the payment issue is resolved.

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6. Shipping, Delivery & Risk

• We will ship Products to the delivery address you provide. You are responsible for providing accurate address details.

• Delivery times are estimates; delays may occur due to unforeseen circumstances (logistics, customs, strikes, weather).

• Risk of loss or damage to Products passes to you upon delivery. You should inspect items upon receipt and notify us of any defects/damages immediately.

• In case you are unavailable at the time of delivery, the courier may attempt one or more redeliveries or leave a notice. Unclaimed shipments may be returned to us; further reshipment may incur additional costs.

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7. Returns, Refunds & Replacement

• We aim for your satisfaction. If you receive defective, damaged, or wrong Products, you may request a replacement or refund, subject to our return policy.

• You must notify us within [7 days] of receipt with photographs/evidence.

• We may ask you to return the item (at our cost or yours) before processing a refund.

• Refunds (if approved) will be made via the original payment method in a reasonable time.

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8. Intellectual Property

• All content on the Website (text, graphics, logos, images, product descriptions, software) is owned or licensed by us, and is protected by copyright, trademark, and other intellectual property laws.

• You may not copy, reproduce, distribute, display, or create derivative works without our express written permission.

• Use of our marks, logos, or content without permission is prohibited.

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9. Prohibited Use

You agree not to:

• Use the Website in violation of applicable law or regulation.

• Use the Website to solicit others to perform or participate in unlawful acts.

• Infringe our or others’ rights (privacy, IP, etc.).

• Transmit harmful code, viruses, or malicious content.

• Interfere with security-related features or reverse engineer the Website.

• Use automated means (bots, spiders, scrapers) to access or collect data.

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10. Disclaimers & Limitation of Liability

• No warranty: The Website and Products are provided “as is” and “as available” without warranties of any kind (express or implied), to the maximum extent permitted by law.

• We do not guarantee uninterrupted, error-free, or secure access.

• Limitation of liability: To the maximum extent permitted by law, our liability (and that of our affiliates, agents, partners) is limited to the amount you paid for the relevant Order.

• We shall not be liable for indirect, incidental, consequential, special, punitive damages (including loss of profit, data, business) even if advised of their possibility.

• Some jurisdictions do not allow exclusion or limitation of implied warranties or liability; thus parts of the above may not apply to you as per local law.

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11. Indemnification

You agree to defend, indemnify and hold harmless Badal Organic Farms and its officers, directors, employees, agents, affiliates, from any claims, damages, liabilities, costs or expenses (including legal fees) arising out of:

• Your violation of these Terms,

• Your misuse of the Website,

• Your violation of third party rights (e.g. IP, privacy),

• Your breach of any representations, warranties or obligations herein.

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12. Privacy & Data Protection

Your use of personal data is governed by our Privacy Policy. By using the Website, you consent to collection, use, storage, and processing of your personal data as described in our Privacy Policy.

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13. Governing Law & Dispute Resolution

• These Terms and any disputes will be governed by the laws of [State / Country — e.g. India, Jharkhand / India], without regard to conflict of law provisions.

• Any dispute, claim or controversy arising out of or relating to these Terms, your use of the Website, or the Products, will be resolved via [courts / arbitration / mediation] in [City / State].

• If any provision is held invalid or unenforceable, it will be struck out, and the remaining provisions will remain in effect.

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14. Changes to Terms

• We may revise or modify these Terms from time to time (e.g. due to regulatory changes, business changes).

• We will notify you (by posting on the Website or by email) of significant changes before they take effect.

• Continued use after modifications indicates your acceptance of the revised Terms.

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15. Miscellaneous

• Entire agreement: These Terms (and any policies referenced) constitute the entire agreement between you and us regarding your use/Orders and supersede all prior agreements.

• No waiver: Our failure to enforce a right or provision does not constitute waiver of that right.

• Assignment: We may assign or transfer our rights/obligations under these Terms (e.g. sale of business) without your consent; you may not assign without our consent.

• Severability: If a provision is invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable; the rest remains in effect.

• Notices: We may send notices by email or via the Website. You should provide notices via the contact information provided.